The Beauty Business Society · Standalone Guide
How to Hold Effective 1:1s
The practical framework every salon and skin clinic owner needs to turn team conversations into real results — with word-for-word scripts, a monthly target template and a Notion board included.
Get instant access — $29One-time payment
AUD · Instant access
This is for you if…
You have a team but no real structure
Your 1:1s happen when you remember to have them — and when they do, they feel more like a chat than a conversation that actually moves anything forward.
You know your team could perform better
The rebooking numbers are inconsistent, retail is unpredictable and you are not sure what to say in the room without it feeling like a performance review.
You want to lead, not just manage
You became a business owner to build something great — not to spend your Sundays chasing performance. You want your team conversations to mean something.
You want a system, not just advice
You do not need more theory. You need a template you can open, fill in and use this week — something that keeps you and your team accountable every single month.
What is inside
Five sections. Everything you need for the before, during and after of every 1:1 — plus a full Notion board to make it stick.
Before the 1:1
A preparation checklist so you never walk in unprepared again — including which numbers to pull, what mindset to bring and how to set your intention for the session.
The 45-Minute Structure
A clear minute-by-minute framework for the room — check-in, numbers, focus, feedback, actions — so every session has a shape and nothing gets missed.
Word-for-word scripts
Six phrases you can say exactly as written — to open, explore, give feedback, set actions and close. No more wondering what to say when it gets hard.
After the 1:1
A 15-minute follow-through checklist that locks in accountability — for both of you. Because a 1:1 without follow-through is just a chat.
Your Notion board
A full Staff 1:1 Monthly Target Breakdown — complete with weekly tracker, self-assessment, mid-month check-in and end of month reflection. Duplicate it for every team member, every month.
| Metric | Target | Actual |
|---|---|---|
| Revenue $ | $ | |
| Rebooking % | 85%+ | |
| Retail $ | $ |
| Action | Due By |
|---|---|
Six scripts for the room
Use these word for word. They work because they come from curiosity, not judgement — and your team will feel the difference.
To open
"Before we look at the numbers, I want to hear from you first. How is everything feeling right now?"
To explore what is working
"What are you most proud of since we last spoke?"
To explore what is hard
"What has felt difficult or frustrating lately? I want to know so I can help."
To give feedback
"I want to share something I have noticed, and I want to hear your take on it too. Is that okay?"
To set actions
"Before our next session, what is the one thing you are committing to? Let's write it down together."
To close
"Thank you for showing up to this. I see how hard you are working and I want you to know it matters."
Your Notion board is included
This is not just a PDF to read once and forget. Your purchase includes access to a fully built Notion workspace — a real operating tool you can use every single month.
- Staff 1:1 Monthly Target Breakdown template
- Weekly revenue and rebooking tracker
- Self-assessment scoring for staff and manager
- Mid-month accountability check-in
- End of month reflection and next session planning
- Duplicate for every team member, every month
One purchase. Two tools.
The PDF guide plus your Notion board — everything you need to run 1:1s that your team actually looks forward to.
Get both for $29"I used to dread my 1:1s — I never knew what to say and nothing really changed after them. Since I started using the template and the scripts, my team actually comes in prepared. It has completely changed how I lead."
BBS client, skin clinic owner, Melbourne
Elli
Founder, The Beauty Business Society
15+ years in the beauty industry
Built by someone who has sat across that table
I have spent 15 years inside beauty businesses — consulting, coaching and building systems for salon and clinic owners across Australia. I have watched incredible operators stay stuck because they did not have the right tools, not because they were not talented enough.
The 1:1 is the most powerful leadership tool most salon owners are not using properly. Not because they do not care about their team — because nobody taught them how.
This guide is the framework I use with every single client. It is not theory. It is what actually works when you are standing in a treatment room with your team, trying to lead them forward.
Ready to lead your team properly?
Stop winging it. Start every 1:1 with a plan, run it with confidence and follow through in a way that actually builds trust.
PDF guide + Notion board · One-time payment
Get instant access — $29 AUDInstant access upon purchase · PDF download included · Notion board link delivered by email